Volkswagen Financial Services UK (VWFS) has launched its first sites for Rent-a-Car in the UK.
The initial launch phase sees three Volkswagen and two ŠKODA retailers operate the Rent-a-Car service from their existing showrooms.
Customers will be able to book online by choosing the retailer they want to collect from, booking the vehicle that they want from a selection of the two brands’ most popular models, specifying the dates they want to hire it for and then paying online.
Research shows that a significant number of short-term car rental customers dislike collection locations, hidden costs such as unclear damage, fuel and excess mileage charges and high-pressure sales techniques at the collection desk. This new service intends to address those concerns.
The Rent-a-Car service will provide customers with simple, clear pricing of hire costs, a low excess as standard and paperless vehicle check-in and out. This includes six-point photography of the vehicle to alleviate potential concerns in relation to vehicle damage charges.
The service is live already in Germany and Spain. Mark Forton, Director of Mobility Services at VWFS UK said:
“As we see customers moving from ownership to usership we are very excited to launch our first mobility offering to the UK market.”
Customers can book online now via www.vwfsrentacar.co.uk